Learning that works in the real world
The best learning experiences do more than deliver information. They create clarity, reinforce expectations, and help people perform with confidence. I believe effective learning design should be aligned to business needs, grounded in real workflows, and built with the learner in mind. That means focusing on relevance, usability, and outcomes from the beginning.
I partner with teams to identify performance gaps, align content to skills competencies and deliver scalable training solutions that move the needle. Whether the need is onboarding, systems training, compliance, or a scalable learning solution, I bring a practical, performance focused approach to design.
From intake to launch, I lead the full learning lifecycle by conducting needs analyses, developing high-level design docs and storyboards, and building engaging eLearning and instructor-led experiences using tools like Prezi, PowerPoint, Storyline 360, Rise 360, and Camtasia.
Instructional Design | Live Facilitation | Leadership Development | Onboarding
Develop for business needs, build for learning impact
Explore the tools and methodology that drive true behavior change
Conducting a Thorough training Needs Gap Analysis
A training needs gap analysis identifies the difference between current performance and desired results, ensuring training targets real business needs. Best practices include aligning with business goals, leveraging data from stakeholders, helpdesk trends, and performance metrics, and prioritizing the highest-impact gaps. It’s also critical to confirm whether training is the right solution before moving forward, ensuring time and resources drive meaningful results rather than checking the box.
When done effectively, it provides a clear roadmap for solution design, highlights root causes of performance issues, and helps differentiate between skill gaps and process, tool, or communication breakdowns. This all leads to more targeted, impactful outcomes.
complete research, design documentation, and put together a team of subject matter experts
Thorough research and clear design documentation ensure training is accurate, aligned, and easy to develop. Getting the approval and buy-in of stakeholders and SMEs along the way ensure program adoption.
Best practices include collaborating with Subject Matter Experts (SMEs), defining clear objectives, and organizing content before development begins. Building the right SME team helps ensure content is relevant and credible.
design and develop content that us scalable to enterprise needs
Designing scalable training ensures content can be used across teams, locations, and growing business needs. Best practices include using consistent templates, modular content, and flexible formats that are easy to update. This approach saves time, maintains quality, and supports long-term growth. It also allows for faster rollout of new initiatives, easier localization or customization, and consistent learner experiences across the organization.
measure success, improve impact
Measuring training effectiveness ensures learning drives real results. Best practices include tracking performance metrics, gathering learner feedback, and evaluating outcomes against business goals. It’s also important to look beyond the content to consider how it’s delivered, whether it fits the learner’s environment (desk-based vs. field), uses the right voice for the audience, and is structured for engagement and efficiency.
Clear success criteria should be defined upfront, with regular check-ins to validate impact and identify gaps. When performance doesn’t improve, it’s critical to reassess the approach—adjusting delivery methods, simplifying content, or addressing non-training barriers. Continuous improvement keeps training relevant, effective, and aligned with evolving business needs.
FEATURED WORK
Featured below are select projects that highlight my approach to learning experience design, performance-based training, and scalable content development. Visit the full portfolio to explore complete project details, design documentation, storyboards, assessments, and supplemental learning resources.
On-DEMAND eLEARNING COURSES
Explore how I designed a high-impact onboarding experience that combines cinematic video, visual storytelling, and interactive learning to introduce new hires to company culture, business operations, and workplace expectations.
Launch this scenario-based benchmark assessment designed to evaluate leadership judgment, communication, and critical-thinking skills through realistic employee relations situations.
Co-PILOT & CODEX QUICK APPLICATIONS
Explore how I transformed complex compliance policies into an engaging, scenario-driven learning experience focused on ethical decision-making, risk awareness, and behavioral accountability.
Discover how I designed a preventative maintenance learning experience focused on operational efficiency, safety, asset longevity, and real-world maintenance decision-making within student housing operations.
EMPLOYEE ACTIVITY WORKSHOP PRESENTATIONS
