professional POrtfolio
Effective learning does not happen by chance. It is designed with intention.
This portfolio highlights how I approach enterprise learning through learner centered design, scalable systems, real-world application, and measurable impact. I build experiences that challenge learners to think critically, make decisions, and apply what they learn in meaningful ways.
The goal for each project is simple. Drive performance, not just participation. Scroll down below to check out some of my recent work or use the navigation buttons below to view more content.
Featured learning Programs
General Manager Onboarding Program
Facilities Manager Onboarding Program
Summer Internship Program
Facilities Safety Program
COursework EXAMPLES
AN Introduction to your behavioral profile
This course introduces employees to behavioral profiles, helping them understand how their tendencies influence communication, decision-making, and performance. Learners apply these insights to improve workplace interactions and drive more effective collaboration.
Audience(s): New Hire Employees, Leasing & Sales Teams, Facilities & Maintenance Teams, General Managers, Regional Managers, Corporate Support Teams
Business Need
Teams were experiencing inconsistent communication styles and misalignment in day-to-day interactions, impacting performance and collaboration. This course provides a shared behavioral framework to improve self-awareness, strengthen team dynamics, and support more effective decision-making across roles.
Tools: Articulate Storyline, Audiate, Canva, SnagIt, Canva
1
FACILITIES & Safety Courses
An introduction to Preventative Maintenance
This course introduces the fundamentals of preventative maintenance, focusing on routine inspections, early issue detection, and consistent upkeep practices. Learners gain the skills needed to protect assets, reduce costly repairs, and maintain safe, high-performing communities.
Audience(s): Facilities Technicians (I + II), Porters, Facilities Managers, General Managers, Regional Managers, Regional Facilities Managers.
Business Need
Properties were experiencing reactive maintenance issues, increased repair costs, and inconsistent upkeep across locations. This course establishes standardized preventative maintenance practices to extend asset life, improve safety, and drive operational efficiency.
Tools: Articulate Storyline, Doodly, Audacity, SnagIt, Canva
2
Workshop Organization & Inventory Management
This course teaches best practices for organizing maintenance workshops and managing inventory to ensure efficiency and accessibility. Learners develop systems to track tools, maintain stock levels, and create a clean, functional workspace that supports daily operations.
Audience(s): Facilities Technicians (I + II), Porters, Regional Facilities Managers, Assistant Managers.
Business Need
Disorganized workshops and inconsistent inventory tracking were leading to wasted time, misplaced tools, and unnecessary supply costs. This course establishes standardized organization and inventory processes to improve efficiency, reduce loss, and support faster maintenance execution.
Tools: Articulate Rise, Articulate Storyline, Canva, SnagIt, Canva
3
Fair Housing compliance for student housing
This course covers Fair Housing laws and their application within student housing, focusing on compliant decision-making and equitable treatment of residents. Learners apply real-world scenarios to recognize risk, prevent discrimination, and handle situations in a legally compliant manner.
Audience(s): New Hire Employees, Annual Compliance for Entire Company
Business Need
Inconsistent understanding of Fair Housing regulations created risk for non-compliant practices, potential legal exposure, and reputational impact. This course standardizes knowledge and decision-making to ensure compliance, reduce risk, and promote fair and consistent resident interactions.
Tools: Articulate Rise, Articulate Storyline, Canva, SnagIt
4
Anti-Bribery & Corruption
This course introduces the fundamentals of anti-bribery and corruption, focusing on ethical decision-making and identifying high-risk situations. Learners apply real-world scenarios to recognize red flags, avoid conflicts of interest, and act in alignment with company policy and legal standards.
Audience(s): General Managers, Regional Managers, Corporate Leadership, Finance & Procurement Teams
Business Need
Lack of awareness around bribery, gifts, and conflicts of interest created potential risk for unethical behavior and regulatory violations. This course establishes clear guidelines and decision-making frameworks to reduce risk, ensure compliance, and protect the organization’s integrity.
Tools: Articulate Storyline 360, Camtasia, Audiate, Canva, SnagIt
5
HUMAN RESOURCES & OPERATIONS
SALES ENABLEMENT
SALES ENABLEMENT
GAMified INTERACTIONS
video content
employee orientation experience
A high-energy orientation video that introduces new hires to the company, setting expectations and creating an engaging first impression.
The Challenge
New hire orientation lacked consistency and engagement, resulting in low retention of key information and a weak initial employee experience.
The Approach
Designed a concise, visually engaging narrative that highlights the company, culture, and expectations.
Used dynamic visuals, music, video, and pacing to maintain attention and create a strong first impression.
Structured content to prioritize clarity and retention, focusing on what new hires need to know immediately.
Tools
Hardware: Sony A6400s (2), GoPro Hero 11s (3), Rode Wireless Mics, DJI Neo Drone
Software: Camtasia, Audiate, Canva, SnagIt
My Role
Instructional Design (concept, scripting, flow)
Video Production (filming, editing, creative direction)
Graphic Design (infographic, image editing, logos)
Stakeholder Collaboration (HR, C-Suite)
1
MinuteS witH MIhir - FHA
Developed a special edition of the Minutes with Mihir video series focused on Fair Housing Act (FHA) compliance within student housing operations, covering leasing practices, maintenance interactions, resident concerns, and escalation procedures.
The Challenge
Fair housing compliance impacts every employee interaction, yet team members often struggle to connect FHA requirements to real-world situations outside of traditional leasing conversations. The organization needed an engaging and accessible way to reinforce compliance expectations across multiple onsite roles while reducing risk and improving decision-making.
The Approach
Partnered with business leaders and subject matter experts to create a scenario-based video experience that translated complex FHA requirements into practical workplace examples. The episode incorporated realistic student housing situations involving leasing teams, facilities staff, resident interactions, and escalation pathways, allowing employees to understand how fair housing principles apply across day-to-day operations while reinforcing when and how to engage the Fair Housing team for support.
Tools
Hardware: Sony A6400s (2), GoPro Hero 11s, Rode Wireless Mics
Software: Camtasia, Audiate, Canva, SnagIt
My Role
Instructional Design (concept, scripting, flow)
Video Production (filming, editing, creative direction)
Graphic Design (infographic, image editing, logos)
Stakeholder Collaboration (HR, C-Suite)
2
GO CODES APP Process DEMO
Developed a process demonstration and training resource to support the implementation of GoCodes for Facilities Teams, providing a standardized approach to managing and tracking preventative maintenance activities across communities.
The Challenge
Prior to implementing GoCodes, preventative maintenance activities were tracked inconsistently across communities. Annual inspections and recurring maintenance tasks were often documented differently, completed incorrectly, or in some cases missed entirely. The lack of a centralized system created challenges in visibility, accountability, compliance, and long-term asset management. The organization needed a solution that standardized execution while providing reliable tracking and reporting capabilities.
The Approach
Partnered with Facilities and Operations leaders to create a process-focused demonstration that introduced the GoCodes platform and established clear expectations for preventative maintenance execution. The training walked team members through the end-to-end workflow, including asset tracking, task completion, documentation requirements, and reporting processes. By combining system instruction with operational best practices, the solution helped drive adoption, improve consistency, increase accountability, and create a more reliable preventative maintenance program across the portfolio.
Tools
Hardware: Sony A6400s, GoPro Hero 11s, Rode Wireless Mics
Software: Camtasia, Audiate, Canva, SnagIt
My Role
Instructional Design (concept, scripting, flow)
Video Production (filming, editing, creative direction)
Graphic Design (infographic, image editing, logos)
Stakeholder Collaboration (HR, C-Suite)
3
THE CAPEX PROCESS VIDEO
Developed a communication and training initiative to support the rollout of a new Capital Expenditure (CapEx) approval process, designed to improve project visibility, streamline approvals, and provide stakeholders with real-time insight into project status and decision-making.
The Challenge
The existing CapEx process lacked consistency, transparency, and efficient communication across teams. Stakeholders often experienced limited visibility into project progress, approval status, and funding decisions, creating delays, confusion, and inconsistent execution. The organization needed a scalable process that improved tracking, enabled more fluid updates, and provided clear accountability throughout the project lifecycle.
The Approach
Partnered with the Capital Projects team and Regional Managers to develop a learning and communication solution that explained both the process and the business rationale behind it. The project featured subject matter experts walking through the new approval workflow while Regional Managers provided operational perspectives on how the process impacts communities and project execution. By combining process instruction with real-world application and stakeholder insights, the solution helped build understanding, improve adoption, and increase confidence in the new CapEx approval framework.
Tools
Hardware: Sony A6400s, GoPro Hero 11s, Rode Wireless Mics
Software: Camtasia, Audiate, Canva, SnagIt
My Role
Instructional Design (concept, scripting, flow)
Video Production (filming, editing, creative direction)
Graphic Design (infographic, image editing, logos)
Stakeholder Collaboration (HR, C-Suite)
4
SOFTWARE DEMOS
town hall CLIPS
PROMOTIONAL VIDEOS
